Why “Collections” Have Such a Bad Rep

Why “Collections” Have Such a Bad Rep

When most people hear the terms debt collections, they are faced with an internal shudder of dread, guilt, and often fear. This is a shame, because it absolutely doesn’t need to be that way and we believe that debt collections have unfairly gotten a bad reputation because of the wording involved. Too often when people here those phrases, they invoke a negative reaction because of the implication that they as the consumer have committed some transgression in falling behind on their payments in a way that they cannot be redeemed. The language used in circles of collections sure isn’t helping either, with discussions of late payments, defaulting, bills that are past their due date, and even a consumer becoming delinquent…well, it’s no wonder people don’t like to talk about it!

But that is a grave mistake, as simply ignoring the problem will not help it go away and the negative emotions that can arise when discussing and interacting with collections will often make the situation much worse. However, collections certainly don’t need to be all bad. With a collection agency involves, you have the opportunity for a new fresh start for your financial future. As the old saying goes, when one door closes another door opens, and we at Central Mercantile Collection Services are here with the next door wide open.

A more positive way to look at collections, then, is from this perspective of solving problems, settling the accounts and disputes between two parties, and giving them both the means to move forward anew with fresh options. Simply changing the attitude of the conversation which often comes at a very bad time for those struggling with payments can both improve their own circumstantial well-being and help the whole process go smoother for everyone involved. Often, this is just as simple as changing the wording of the conversation towards one with this more positive slant towards starting anew and getting off on the right foot with what’s to come, rather than focusing on the older issues at hand.

Collection services provide a great boost to the economy as more than 40 billion in outstanding dollars are returned to the creditors each year. This provides companies with the capital they need to continue to grow, and prevents the consumers from needing to make up the difference in losses. Overall, successful collections processing helps to get the funds back in the hands of the right people and make the transition more ethical and prosperous on both ends.

If you are interested in working with a top-notch agency, we here at Central Mercantile Collection Services (CMCS) are standing by and ready to talk with you. For more information, call us today at 800-223-6259 for a conversation with one of our stellar staff members.

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