Some types of debts are best handled by a collection agency familiar with the industry the business specializes in. Debt collection services have procedures in place that allow them to collect on delinquent accounts quickly and efficiently. The most common types of debt best handled by a collection agency include:
Debt collection servicesare designed for consumers, businesses, or both. There are huge differences between collecting debts from individuals and consumers than businesses. Furthermore, there are often differences between the average business owner and the average consumer. With this in mind, it is important for a debt collection agency to have different approaches in the way debts are collected. Specifically, the biggest difference between collecting consumer debt than business debt is legalities created to protect each of these specific categories.
When a debt collection service is collecting business to consumer collection, the Fair Debt Collections Practice Act (FDCPA) has guidelines in place on how the debt can be collected. The FDCPA also restricts what can be said when an agency is trying to collect a debt. A reputable collection agency understands this Act and adheres strictly to the law. Mid-size and large agencies stick to a script to ensure they don't accidentally violate the law. Small collection agencies may not read from a script because they have a small team of highly trained agents and can create their approaches specifically to meet each situation.
The FDCPA does not pertain to commercial retail collection accounts. Since the rules that regulate collecting from consumers does not apply to commercial collection accounts, debt collection services can collect debts dramatically differently. With this in mind, it is important to have representatives that are specific to each division of collections to maximize results.
Contacting a debt collection agency that handles all types of debts can maximize the success rate in collecting and recovering as much bad debt as possible. Work with a debt recovery agency that specializes in a variety of industries, and are well-versed in the rules and regulations of each.The most experienced debt collection services will have specialized teams that are dedicated to one or two industries only, in order to provide commercial accounts with the best results possible.
Contact CMCS for help with all types of debt collection services. CMCS has experience collecting commercial retail accounts and business to consumer accounts. To make collecting bad debt on any account even easier to do, CMCS has customer service representatives that specialize in a variety of industries. With specialty training and teams in place, CMCS can help with any collection process your business needs. Contact us today and speak with a professional debt collection representative.