{"id":146,"date":"2016-12-06T12:12:23","date_gmt":"2016-12-06T17:12:23","guid":{"rendered":"http:\/\/www.cmcs.com\/blog\/?p=146"},"modified":"2016-12-24T15:17:17","modified_gmt":"2016-12-24T20:17:17","slug":"common-reasons-companies-avoid-making-collection-calls","status":"publish","type":"post","link":"https:\/\/cmcs.com\/blog\/common-reasons-companies-avoid-making-collection-calls\/","title":{"rendered":"Common Reasons Companies Avoid Making Collection Calls"},"content":{"rendered":"<h3><strong>\u2026And How CMCS Can Help Collect<\/strong><\/h3>\n<p>Making collection calls is often fraught with apprehension and can be one of the most difficult tasks for any business to accomplish. Because many companies simply aren\u2019t large enough to relegate an employee to fulltime collections, the job of making collection calls is often ill-defined. Even those businesses with dedicated personnel don\u2019t always put their collection resources to the best use. It is almost universally agreed upon that the best way to recover payment is to specifically ask for it, and the the most effective way to deliver this request is with a phone call. Yet, companies continue to be stymied by this important practice.<\/p>\n<p>Because it is not organic to the way most businesses are run, the job of making collection calls is often doled out to employees in a hodgepodge fashion. In this way, employees are forced to shoehorn collection calls into their regular roster, and the calls rarely reach the level of top priority. There are several reasons that this call avoidance endures:<\/p>\n<ul>\n<li>Employees are nervous about how the customer will react; because most employees can easily relate to the customer\u2019s situation, they can also easily imagine the customer\u2019s probable reaction;<\/li>\n<\/ul>\n<ul>\n<li>Employees often sympathize with the customer because, again, most people have been in a similar situation at one time or another;<\/li>\n<\/ul>\n<ul>\n<li>Employees, because they usually aren\u2019t well informed regarding collection laws and guidelines, are often fearful of making a legal misstep during a collection call; and<\/li>\n<\/ul>\n<ul>\n<li>Employees simply aren\u2019t sure what to say or how to say it.<\/li>\n<\/ul>\n<p>Fortunately, there are other options \u2013 by utilizing a professional business collections service like CMCS, you can outsource your collections to a team that understands how to collect on past-due accounts. In addition, we only charge a fee when we collect on the account \u2013 in this way, there is no risk that you will lose more by engaging an outside service\/<\/p>\n<h4><strong>Call 800-223-6259 today for more information.<\/strong><\/h4>\n<p>The debt recovery professionals at <a href=\"http:\/\/cmcs.com\/\">CMCS<\/a> can help invigorate your sluggish collection system and minimize the effects of call avoidance in your company\u2019s debt collections. For more information, contact a CMCS expert today at 800-223-6259.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2026And How CMCS Can Help Collect Making collection calls is often fraught with apprehension and can be one of the most difficult tasks for any business to accomplish. Because many companies simply aren\u2019t large enough to relegate an employee to fulltime collections, the job of making collection calls is often ill-defined. Even those businesses with &hellip; <a href=\"https:\/\/cmcs.com\/blog\/common-reasons-companies-avoid-making-collection-calls\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Common Reasons Companies Avoid Making Collection Calls<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":147,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Common Reasons Companies Avoid Making Collection Calls - CMCS<\/title>\n<meta name=\"description\" content=\"Making collection calls is often fraught with apprehension and can be one of the most difficult tasks for any business to accomplish. 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