Energy Debt Collection in Calvert County, MD

As electricity has been deregulated, the system and services these industries count on to operate properly have been left to dwindle and become more out of touch with the people it services. One area that is severely lacking is the collections approach used by many traditional solar, oil, and gas agencies. To increase profits, companies need to turn to debt collection agencies that specialize in the specific industry they are targeting. CMCS is a debt collection agency that concentrates on the energy industry with the knowledge and skill necessary to collect outstanding debts in Calvert County, MD.

Debt Collection for the Energy Industry in Calvert County

One of the problems with traditional collection agencies used by companies in the energy industry is that it has lost a human touch. With a huge volume of energy customers being turned over to collections on a daily basis, it makes sense that companies have turned to automated systems to reduce cost. However, without human interaction, debt recovery percentages continue to decrease. Luckily, this trend can be mitigated when companies partner with a debt collection agency in Calvert Countythat knows how to balance a personal touch with the ability to collect outstanding balances. CMCS uses a combination of debt recovery tools that has increased the success rate for recovering debt.

For debt collection on energy accounts, CMCS uses a combination of tried and tested debt recovery tools. The intelligent processes that CMCS use include strategic dialing and pre-scoring accounts. The combination of these two techniques allows our professional customer service team to ensure they are targeting the right accounts quickly. CMCS believes that live agent interaction is the best way to increase debt collections.